Included in $297/month
You do good work. Almost nobody hears about it.
You finish the job, the customer is happy, and then you both move on. Three weeks later somebody searching for a roofer sees the guy with forty reviews instead of you. Not because he’s better. Because he asked and you didn’t.
How it works
- 01
The job closes
You mark it done, or it fires off the invoice. Nothing for you to remember and nothing else to open.
- 02
Two hours later, a text goes out
Not the second you pull out of the driveway. Two hours is after the relief has set in and before the day is gone.
- 03
It asks how it went before it asks for anything
Happy customer, one tap straight to your Google page. No searching, no hunting for a login. Unhappy customer comes to you instead, privately, and you get a notification. You fix it in a text thread instead of reading it in public at one star.
- 04
Two reminders over three weeks, then it stops
Permanently. Every contractor has been nagged by software and hated it, so this one quits on its own.
This is the part of “near me” you can actually move.
Somebody types “plumber near me” with water coming through the ceiling. The block of results with the map on it is ranked mostly on three things: how close you are to them, how many reviews you have, and how complete your Google profile is.
You can’t move your address. You can move the other two.
Count and recency both matter
Google leans on recent reviews more than old ones, so a steady trickle every month beats fifty reviews from 2021.
It’s the cheapest lead source you have
You already did the work. Getting credit for it costs you nothing extra, and it keeps paying for years.
Your profile gets filled out too
Categories, service area, hours, photos, and the services list almost everybody leaves blank. That’s part of the same monthly.
It works in Spanish
The request goes out in the customer’s language and the thread continues in whichever one they write back in.
What I won’t tell you is that this puts you at the top. I can’t promise that, and anybody who does is either guessing or counting on you not to check. Here’s the rest of what I do about getting found →
It’s not sold separately.
Review Rescue is one of the eight things in the monthly, along with the website, the missed-call text back, the follow-up, and the rest. There’s one price and this is part of it.
Questions I get asked.
How do I get more Google reviews for my business?
Ask every customer, the same way, right after the job, and make it one tap instead of a search. That’s all Review Rescue does. It sends the text automatically when you close a job, so whether you get asked stops depending on whether you remembered.
Why do reviews matter more than my website design?
The map results that show up for “roofer near me” are ranked mostly on how close you are to the person searching, how many reviews you have, and how complete your Google profile is. Reviews are the only one of those three you can actually move.
What happens if the customer is unhappy?
The message asks how it went before it asks for anything. If the answer is bad, that customer comes to you privately instead of to your public page, and you get a notification so you can fix it that day. You get a shot at making it right before it turns into a one-star review.
Isn’t routing unhappy customers away from Google against the rules?
Nothing is blocked or hidden. Anybody can leave a public review any time they want, and the private path is just a faster way to reach you. All this does is make sure you hear about a problem before the internet does.
How often does it text them?
Once after the job, then two reminders over about three weeks, and then it stops for good. It doesn’t nag, and anyone can reply STOP at any point.
Does it work in Spanish?
Yes. The request goes out in whichever language you have that customer marked as, and the reply thread continues in the language they write back in.
How much does Review Rescue cost?
Nothing extra. It’s one of the eight things included in $297/month, along with the website, the missed-call text back, follow-up, and the rest. There’s no separate price for it.
What if I already have a lot of reviews?
Then you’re ahead of most of your competition, and the thing worth fixing is how recent they are. Google leans on fresh reviews more than old ones, so a steady trickle beats fifty from four years ago.
Fifteen minutes. That’s the whole ask.
Tell me how your week actually goes. How the calls come in, how many you miss, and what part of it wears you out the most. I’ll tell you what it’s costing you and whether I can help. If I can’t, I’ll say so.